Holiday Treks & Expedition
Frequently Asked Questions

Get answers to common questions about Holiday Treks & Expedition

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General Questions

4 questions

What makes Holiday Trek different from other trekking companies?

We combine expert local guides, sustainable practices, and personalized itineraries. With 15+ years of experience, we prioritize your safety and authentic experiences above all else.

Are treks suitable for beginners?

Yes! We offer treks for all levels. From easy day hikes to challenging expeditions. Just let us know your fitness level and experience.

How many years have you been in business?

Holiday Trek has been operating for over 15 years, serving thousands of satisfied trekkers from around the world.

Do you offer custom itineraries?

Absolutely! We customize every trek to match your interests, fitness level, and schedule. Contact us to discuss your perfect itinerary.

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Booking & Pricing

4 questions

When should I book my trek?

For popular seasons, book 2-3 months in advance. Off-season bookings can be made 2-4 weeks before. Late bookings may have availability.

What's included in the package price?

Typically includes accommodation, meals, guide, porter, permits, and internal flights. Check each trek's detailed inclusion list.

Can I get a refund if I cancel?

Refund policy varies. Generally, cancellations within 30 days lose the deposit. Beyond 30 days have more flexibility. Check our cancellation policy.

Do you offer payment plans?

Yes! We offer installment plans for treks over $1,000. Contact us to arrange a payment schedule.

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Before You Trek

4 questions

What visa do I need for Nepal?

Most nationalities can get a tourist visa on arrival or apply in advance. Check with your nearest Nepali embassy for specific requirements.

Do I need travel insurance?

Strongly recommended! Insurance should cover altitude sickness, medical evacuation, and trip cancellation. Required by most airlines.

What vaccinations do I need?

Consult your doctor 4-6 weeks before travel. Common recommendations include typhoid, hepatitis A, and Japanese encephalitis.

What should I pack?

We provide detailed packing lists with each trek. Generally: layers, waterproof jacket, good boots, sun protection, and personal medications.

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During Your Trek

4 questions

What happens if I get altitude sickness?

Our guides are trained in altitude sickness management. We descend if needed, carry oxygen, and monitor all trekkers closely. Prevention through gradual ascent is key.

How good is the accommodation?

Tea house treks offer basic but comfortable lodging. Rooms are clean with beds and blankets. Expect squat toilets and limited hot water in remote areas.

Is the food good and safe?

Yes! Our staff prepare fresh, safe meals. Cooked properly and using clean water. We accommodate dietary requirements with advance notice.

Can I turn back if I'm not feeling well?

Absolutely! Your safety is priority. We can arrange descent or evacuation if needed. No judgment - your well-being comes first.

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Guide & Porter

4 questions

How experienced are your guides?

All guides are trained professionals with 5+ years experience. Many are certified and speak multiple languages.

How many trekkers per guide?

Maximum 12 trekkers per guide for safety and personalized attention. Smaller groups get better service.

What's a porter's role?

Porters carry your main luggage (up to 15-20kg). You carry only daypack. They're local workers deserving fair wages and respect.

Do I tip guides and porters?

Tips are customary (10-15% of trek cost). They earn low wages and depend on tips. Use our envelope system for discretion.

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Special Concerns

4 questions

Is trekking safe for solo female travelers?

Yes! Many solo female travelers trek with us. Female guides available. Standard safety precautions apply to all.

Can seniors trek?

Absolutely! We have easier treks perfect for seniors. Fitness matters more than age. Talk to our team about suitable options.

Are kids welcome?

Yes, with appropriate trek difficulty. Family-friendly options available. Kids love the culture and nature!

Can I trek during monsoon?

Possible but challenging. Beautiful landscapes but heavy rain and leeches. We offer lower prices during monsoon season.

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Trip Planning

4 questions

How far in advance should we plan and book?

For peak seasons (March to May and September to November), booking 2 to 4 months in advance secures preferred teahouse rooms and domestic flight timings (especially Lukla or Pokhara). However, as a direct Kathmandu ground operator, we can also organize customized departures with as little as 48 to 72 hours notice.

Can you customize the route, pace, or hotel standard?

Yes, completely. Every trip can be customized: we can add acclimatization rest days, incorporate boutique heritage hotels in Kathmandu and Pokhara, arrange private helicopter returns, or build combinations like Poon Hill plus a Chitwan wildlife safari.

How do deposits and payments work?

We ask for a modest advance deposit to lock in national park permits, flight tickets, and guide schedules. The balance can be paid safely upon arrival in Kathmandu using major credit cards or direct bank transfer, with transparent receipts and no hidden surcharges.

What is your safety and rescue protocol?

Safety is our core foundation. All our guides carry first-aid medical kits and pulse oximeters to track blood oxygen and heart rate daily. In the rare event of severe acute mountain sickness (AMS) or injury, our Kathmandu desk coordinates immediate emergency helicopter evacuation covered by your travel insurance.

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Our team in Kathmandu is happy to help with anything about your trip.

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